Billing Options & Procedures

Auto-pay:

If you are using the auto-pay program and request it to be changed back to an "invoiced billing", the bank requests that you make the change 7 days before your DUE DATE of your current invoice. Please request all changes in writing!!

Download Auto Pay Form (PDF 1.2mb)

Extras and bulk items:

Each additional bag/can (TRASH) is charged out at $3.50 per 30gallon equivalent. Dakota County requires all haulers to substantiate any additional trash volume generated. In addition, bulk items and electronics are also charged on a per item basis. These fees range from $5 to $65 per item due to the special handling requirements. In addition, larger amounts of debris are quoted on a per request basis. We can also provide you with other disposal options. If you are in need of this service, please call ahead before your collection day. Important!! : Please do not place any items of value for which you intend to keep, near your trash/recycling containers on collection day (we are not responsible for lost items) .

Yard waste/Brush/Trees:

Incidental yardwaste is collected on an as-needed-basis. Each paper bag/can/bundle is $4.00 per 30 gallon equivalent. Christmas trees are $4.50/tree and seasonal compost is $76.00 per season, which includes the usage of 60 gallon cart and an additional 10 bags/week.

Cancellation:

Due to the aggressive competitors in our marketplace, we encourage you to call us if you are considering a different hauler. In many cases DSI/LSI can provide recommendations to satisfy your goal of savings without sacrificing service.

Our cancellation policy:

By accepting our service including any payment remitted for those services, the customer agrees that they will not discontinue service during the specified billing period paid. Cancellation will be at the risk of forfeiting any prepayment. This makes for an easier transition/reduces costs. ANY CANCELLATIONS received by another hauling company WILL NOT BE ACCEPTED due to mail fraud issues - customer must call to discontinue service.

Past Due/Reactivation Fee:

You will be notified by mail if your account is past due. If your payment is not received prior to your due date - your account will be assessed a finance charge. If there are any discrepancies on your billing - please notify us before 60 days to resolve your issue. Due to increased cost in labor, processing and postage - suspension of service is subject to a restart fee of $25.00 per time. Simply call our office to make special payment arrangements or you may pay by credit card or on-line.

SEE OUR DO'S & DON'TS PAGE for more information.