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Residential

Services for Home

Garbage Pickup

Curbside trash pickup service

Bulk Pick Up

Furniture, home appliances, etc.

Yard Waste

Eco-friendly yard disposal

Recycling

Home recycling services

Temporary Dumpster Rental

Remodels and construction

Portable Toilets

Event sanitation solutions

City Contracts

Residential Garbage Pickup

Our basic garbage collection service includes weekly pick-up of your trash, and we also offer recycling and yard waste services in some areas.

Residential Garbage Pickup

Commercial

Services for Business

Waste Collection

Commercial waste management

Roll Off Dumpster Rental

Temporary and permanent

Compactors

Effective waste disposal

Event restroom rentals

Intermodal Containers

Freight storage solutions

Sustainability

Recycling Guide

Sort and Recycle Tips

Commercial Waste Collection

For businesses of all sizes, get you quote today.

Company

Local outreach programs

Solutions for every project size

Our roll off dumpster rental services offer a range of container sizes that fit commercial and construction needs. We make it easy to get the container that's right for your project!

Roll Off Dumpsters

Jobs

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Dick's Sanitation

Frequently Asked Questions

Dick's Sanitation Disposal FAQs

Have any questions related to your specific needs?

I have a missed pickup, what do I do?

For pick-up options please contact our Customer Service Team at 952-469-2239 or email us at info@dickssanitation.com. If you choose to email, kindly include your full address and specify whether the cart is for trash or recycling and circumstances of the missed pick-up. We’ll promptly assist you!

What is the holiday schedule?

To view the holiday schedule for your address, please visit our website's designated page at our website https://www.dickssanitation.com/pickup-schedule. If you have any further questions or need assistance, feel free to contact us through our website or by phone at 952-469-2239.

How do I pay my bill?

We have many convenient ways available for customers to pay your bill. To login and view your account or make a quick one-time payment, please visit our Bill Pay page at https://www.dickssanitation.com/bill-pay. You can also call our office 952-469-2239 to pay by phone.

Can I throw away batteries in the garbage?

No, batteries should not be thrown away in the garbage as they pose risks due to their highly flammable nature.

How can I rent a dumpster?

To initiate the rental process or inquire about available options, please reach out to us through our website https://www.dickssanitation.com/start-service or by phone at 952-469-2239. Our team will guide you through the rental procedure, assist you in selecting the appropriate dumpster size for your needs, and provide any additional information or support required for a smooth rental experience.

Is there a senior discount?

Yes, we do offer senior discounts. Please call our office at 952-469-2239 for more information.

Why is my first bill more than the monthly charge quoted to me?

May be prorated services in your first bill, please contact us if you need additional information.

Can I throw tires and appliances away in roll-off?

We do not accept tires, appliances, hazardous materials, or electronics in our roll-off containers. If you have any of these items, please call us at 952-469-2239 to schedule a separate pick up or get information on safe disposal.

Do we provide Construction Recycle Service?

For more information, please contact us through our website, or by phone at 952-469-2239.

Can I set the roll-off in the street in front of my house?

Typically roll-offs must be placed in the driveway, with the exception of the city of Minneapolis which requires a permit. Please call our office for more information at 952-469-2239.

Why cant I login online?

Difficulty accessing your account online can stem from various reasons, including technical issues or account-specific concerns. To address this promptly and ensure seamless access to your online account, please reach out to us through our website https://www.dickssanitation.com/contact-us or by phone at 952-469-2239. Our Customer Service team will assist you in resolving any login issues and provide the necessary guidance to access your account efficiently.

What time should I set my trash & recycling carts out?

We start our routes at 6:00am each day. Please have your cart out by that time, or simply set it out the night before.

What is considered E-waste?

E-waste, short for electronic waste, encompasses a broad range of discarded electronic devices and appliances. This includes but is not limited to old televisions, computers, laptops, mobile phones, printers, and other electronic gadgets. Proper disposal of e-waste is crucial due to the presence of hazardous materials such as lead, mercury, and cadmium, which can harm the environment if not handled responsibly. If you have any specific inquiries about items classified as e-waste, please feel free to contact us through email info@dickssanitation.com or by phone 952-469-2239 for clarification and guidance on proper disposal methods.

Do we provide LEEDS tracking?

Yes, we offer comprehensive tracking and reporting services for LEEDS (Leadership in Energy and Environmental Design for Sustainability) certification if the material is processed at SKB Environmental, Rosemount, Minnesota. Our dedicated team ensures meticulous documentation and compliance with LEEDS requirements throughout your project, facilitating a seamless process towards achieving your sustainability goals. Please reach out to us by email at info@dickssanitation.com or by phone at 952-469-2239 for further details on how we can assist you with LEEDS tracking and reporting.

How can I get a hold of someone in accounting?

To reach someone in our accounting department, please feel free to contact us through our website https://www.dickssanitation.com/contact-us or by phone at 952-469-2239.

I have another company's cans. Will you service those?

Unfortunately, we only service containers that we have provided. If you have any questions, feel free to reach out to us through email at info@dickssanitation.com or by phone 952-469-2239

Can the charges for a roll-off at my home be added to my trash bill?

Roll-offs are all prepaid services, but we do not require you to have our trash service to use our roll-offs.

Why is my bill pro-rated?

Pro-rated billing occurs when charges are adjusted based on the portion of the billing period during which a service was utilized. Factors such as service initiation or changes in service plans can result in pro-rated charges on your bill. If you require further clarification or assistance, please contact us through our website https://www.dickssanitation.com/contact-us or by phone at 952-469-2239.

What methods of payment do you accept by phone?

We accept Visa, Mastercard, American Express and Discover by phone. There is no additional charge to pay by phone.

Can my roll-off be placed in my driveway?

Yes.

How many bags can I place out?

The number of bags allowed for collection may vary depending on your service plan and local regulations. To inquire about the specific guidelines for bag limits and any related inquiries, please contact us through our website https://www.dickssanitation.com/contact-us or by phone at 952-469-2239.

Who should I contact for an updated contract?

For assistance with obtaining an updated contract, please reach out to us through our website https://www.dickssanitation.com/contact-us or via phone at 952-469-2239. Our team will be happy to assist you promptly and ensure that you have the most current and relevant contract.

Do you provide weekend service?

You can contact us through our website at https://www.dickssanitation.com/contact-us for more information on that.

What debris is considered "construction waste"?

Construction waste includes debris generated during the construction, renovation and demolition of buildings, roads, and bridges.

How often is recycling picked up?

Pick-up varies by city. Calendars highlighting your recycle weeks are available for you to save/print on our website. You can also sign up for service reminders at https://www.dickssanitation.com/pickup-schedule

Someone is illegally dumping in my container, who do I contact?

Please contact your local law enforcement to report any illegal dumping in your container.

Is there a military discount?

Yes, we do offer a military discount. Veterans or active members can request the discount. Those with a family member currently deployed should contact us.

Do you offer bear resistant containers?

Sorry, we do not offer bear proof containers.

How much time does it take to cancel service?

The process for cancelling service may vary depending on several factors. To initiate the cancellation process please email info@dickssanitation.com or call us at 952-469-2239. Our team will guide you through the necessary steps and provide you with information on the cancellation timeline based on your specific circumstances.

What is your cancellation policy?

Our Customer Service team is ready to assist you with any cancellation inquiries. Please contact them directly at 952-469-2239 for detailed information and further assistance.

How do I get my broken cart repaired/replaced?

To address the issue with your broken garbage cart, please fill out the Broken/Lost Container form available on our website https://www.dickssanitation.com/contact-us, or reach out to our customer service team at 952-469-2239.

Do you sell containers?

No, we typically provide containers as part of our service.

I have extra trash I would like to set out tomorrow. Is there a charge for that and what are the guidelines?

Yes. Cost varies by city. To inquire about charges and guidelines for setting out extra trash, please contact our Customer Service team at 952-469-2239. They will provide you with all the necessary information and assistance.

Where should I set my trash carts?

Please place your cart within 2 feet of the curbside by 6:00am on your service day.

Are you still uncertain about sizing, pricing, or other details? Contact one of our professionals to get more information regarding which option is the best for you.

Call us today

952-469-2239